Engineering, Infrastructure, Technology
Similar to your home or car, minor issues with web application can morph into much larger messes when not dealt with properly. To help limit this possibility, regular maintenance is crucial. Is it really that important? YES! Too often, we’ve experienced situations where clients tend to overlook maintaining a customer web application that they either … Continue Reading
Anyone that has had to make a call for support has likely encountered an IVR, which stands for Interactive Voice Response. Initially, IVRs were very basic and were only based on numerical input. As technology improved, the ability to make selections via voice was provided. Beneficial for everyone. Most negative experiences result from a poorly … Continue Reading
Infrastructure, Tips & Insights
One of the most common issues we discover with clients is that they were initially lured into a web host that promised an amazing deal up front. What that host didn’t tell them, was what they would get in exchange was not all that it was promised to be. Let’s breakdown the costs of a … Continue Reading