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Free Tool

Incident Cost
Calculator

Find out what production incidents are actually costing your organization — in engineer time, lost revenue, and compounding overhead.

Your Team

people
$ /hr

Salary + benefits + overhead. $150/hr ≈ $200k fully-loaded.

Incident Volume (per month)

Full outage, data loss risk

Major feature degraded

Partial degradation, workaround exists

Mean Time to Resolve (hours)

hrs
hrs
hrs

Revenue Impact (optional)

Leave at 0 if you can't estimate this — the engineer cost alone is revealing enough.

$ /hr
%

Annual Cost Estimate

total annual incident cost
Engineer time
Revenue impact
P1 + P2 outages
Overhead multiplier
Post-mortems, context switching, toil
Incidents per year
Eng hours lost per year
Avg cost per incident

What good looks like

If you reduced incident volume by 50% and cut MTTR in half:

saved per year
This is the ROI target for investing in observability, runbooks, and incident response tooling.

Ready to reduce this number?

Better observability, cleaner runbooks, and smarter alerting can cut incident cost by 60–80%. Let's talk about where to start.

Schedule a Free Discovery Call

Methodology

Engineer cost = incidents/month × engineers involved × MTTR × hourly rate × 12.

Overhead multiplier (1.5×) accounts for post-mortems, follow-up work, context-switch recovery, and toil that doesn't show up in MTTR but consumes real time. Research by Google SRE and Atlassian puts this at 1.4–1.8× raw resolution time.

Revenue impact = P1 hours × revenue/hr + P2 incidents × P2 MTTR × revenue/hr × P2 revenue %, annualized. This is a conservative floor — it excludes customer churn, SLA penalties, and reputational cost.