Ongoing Systems
Ownership
Engineering retainers for continuous improvement—stability, automation, infrastructure, and feature evolution for production systems.
Retainers are designed for teams that need consistent engineering ownership of production systems. Most engagements begin with a Systems Assessment to establish priorities and a 90-day roadmap.
Ongoing Systems
Ownership
Retainers provide consistent engineering capacity to stabilize, improve, and evolve production systems—without restarting procurement every time priorities change.
Start with an Assessment
We begin with a Systems Assessment to map risks, operational friction, and high-ROI improvements. This creates a shared roadmap and removes ambiguity.
Dedicated Capacity
Reserved engineering capacity each month for improvements, maintenance, and delivery. Capacity is planned with you and used where it creates the most leverage.
Proactive System Care
Regular reviews of reliability, security, and performance—so issues are addressed before they become incidents.
Continuous Improvement
Ongoing enhancements to workflows, automation, and infrastructure as operations evolve—without restarting the vendor selection process every quarter.
Strategic Guidance
Senior engineering support for architecture decisions, roadmap tradeoffs, and long-term maintainability—fractional platform leadership when needed.
Knowledge Continuity
Consistent team members who know your systems deeply. No re-onboarding every engagement.
Choose Your
Ownership Level
Start with stability, then scale into continuous improvement and deeper system ownership as needs grow.
Stability
For production systems that need proactive maintenance and fast response when issues arise.
Reduce operational surprises and keep production systems stable.
Final pricing is confirmed after the Systems Assessment based on scope and operational needs.
- Maintenance, bug fixes, and patches
- Monitoring/alert tuning
- Monthly planning + status call
- Business hours support
- Response SLA based on priority
Capacity typically aligns with ~20 hrs/month, focused on maintenance, monitoring, and fast response.
Ownership
For teams that need continuous delivery: improvements, automation, and reliable releases.
Deliver improvements continuously while strengthening reliability and automation.
Final pricing is confirmed after the Systems Assessment based on scope and operational needs.
- Everything in Stability
- Feature enhancements & workflow improvements
- Automation & integrations
- CI/CD and release safety improvements
- Architecture & technical planning
Typical capacity aligns with ~40 hrs/month, enabling continuous delivery and ongoing system improvements.
Partner
For operationally critical or regulated environments requiring ongoing platform leadership.
Transfer platform ownership with senior technical leadership for critical systems.
Final pricing is confirmed after the Systems Assessment based on scope and operational needs.
- Everything in Ownership
- Roadmap ownership & prioritization
- Security/compliance coordination support
- Optional on-call coverage
- Dedicated lead / primary point of contact
Capacity often exceeds ~80 hrs/month, supporting full platform ownership for critical or regulated systems.
What We
Own Together
Retainers cover the ongoing work required to keep production systems healthy—maintenance, enhancements, automation, and platform improvements.
Capacity is allocated based on priorities each month. When needed, we rebalance to focus on stability, delivery, or operational automation.
Simple
Onboarding
A clear path from assessment to ongoing ownership.
Systems Assessment
Establish a shared baseline: risks, opportunities, and a prioritized 90-day roadmap.
Retainer Recommendation
We recommend the right retainer tier and capacity based on system complexity and operational needs.
Onboarding
Access setup, documentation review, and team introductions.
Ongoing Ownership
Continuous delivery, proactive maintenance, and operational improvements with a predictable cadence.
Start with a Systems Assessment
Clarity before building
Get a prioritized 90-day roadmap covering reliability, automation, and platform risks—then move into ongoing ownership.